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Posts filtered by: customer-stories

How London-Based Grind Keeps Up With The Coffee Industry

customer stories

Effortless Expansion Fueled by Pushing Boundaries Founded just east of London in 2011 by two friends who were determined to disrupt the local coffee scene, Grind started out as a single location espresso bar and has since successfully scaled both...

2 Minute Read

The Cauldron: Where Magic and Reality Collide | [Customer Spotlight]

customer stories

Brewing up a magical concept The Cauldron—a gastropub and magical cocktail experience—is operated by a management group called “The Magic of Things,” which focuses on its mission to make magic real using science, technology, and design. A vision...

1 Minute Read

Revel Participates in Estée Lauder’s Tech Day of Pink

customer stories

Deciding to “Think Pink” At Revel, we are constantly looking for ways to show our support for philanthropic causes across our global offices, which made participating in Estée Lauder’s Tech Day of Pink a very easy choice. 

1 Minute Read

What Rachel’s Kitchen and Como Can Teach Us About Loyalty (Case Study)

customer stories

Driving Loyalty Drives Business Today’s consumers live in a world of unprecedented choice. They can choose how, when, and where they watch a hit TV episode (or 10). They can decide whether to align their food order with fad diet restrictions or the...

2 Minute Read

Revelry 2018: Customer Revelations

customer stories

Revelry has come and gone, but this year’s festivities were the best yet—thanks in large part to the contributions of Revel customers. From POS menu mastery to good old-fashioned business advice, Revelry attendees left with a lot to think about. Be...

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Carla Hall's Top Moments & Recipes

customer stories

Carla Hall is a celebrated chef, best selling author, and television personality; Revel is delighted that she will be hosting the keynote session at Revel’s annual business conference, Revelry! To celebrate, we’re looking back at Carla’s top moments...

2 Minute Read

Gen Korean's Futuristic Customer Experience

customer stories

Gen Korean transcends the norm of Korean BBQ restaurants by incorporating new flavors into their dishes. Beyond their twist on flavors, Gen Korean offers a twist on traditional customer service. From robots delivering dishes to customers grilling...

2 Minute Read

Chirashi: Reimagining Front of House Experience

customer stories

Chirashi by Mr. 7 Chirashi by Mr. 7 opened because they found a gap in the market. Chirashi was typically served in traditional Japanese restaurants and did not afford the diners the possibility of customizing their own chirashi bowl. With that in...

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Making Customer Engagement a Piece of Cake

customer stories

Walking into Over The Top Cake Supplies, you feel like you’re living out a childhood dream as your eyes take in the wall-to-wall candy and cake displays. The retail chain is a one-stop-shop for everything to do with baking, all the way from supplies...

3 Minute Read

Edwin Mills by Equator: The 3 Pillars of Success

customer stories

Teddy Bedjakian opened Equator, a coffee house nestled in Old Town Pasadena. But Equator soon found itself stuck between a Starbucks and a Coffee Bean, feeling the heat, Teddy knew it was time to reinvent the brand. Thus, Edwin Mills by Equator was...

1 Minute Read