Recent Articles
Negative customer experience can eat into your bottom line: 86% of consumers will leave a brand after just two bad interactions and almost half have switched brands because the customer experience didn’t meet their expectations. But there’s an...
5 Minute Read
Workforce KPIs (key performance indicators) are measurements designed to help you understand how your employees and your business are performing. In this blog post, we are exploring the best KPI metrics to evaluate the success of your employees....
4 Minute Read
Most business owners who rely on customer traffic or repeat business understand the importance of a loyalty rewards program.
6 Minute Read
See Why Revel is the #1 POS Solution for Pizza
- Easy to set up online ordering
- Customizable delivery options
- Customer loyalty program
- Inventory management
When you consider a luxury customer service experience for your guests, what are the most important factors to consider? Quality, difficult-to-source ingredients? A fancy dining room? Speed of service?
7 Minute Read
Growth is good in any business. After all, more business means more money and more success. However, growing too fast in the restaurant industry can have significant costs. In fact, if you can't successfully rein in growth, your business could fail....
9 Minute Read
The world is more fast-paced than ever, and as a result, a greater number of consumers are looking for expanded options when it comes to quick and easy meals. New food-on-the-go trends are impacting how consumers shop and eat in a big way.
6 Minute Read
Coffee plays a fundamental role in the lives of people all over the world. To succeed, cafes must realize that customers value coffee as something deeper than a drink. Coffee offers a moment of everyday luxury, something to slow down and savor, and...
7 Minute Read
Webinars
Running a Restaurant on a Tight Budget: Cost-Effective Strategies for Success Operating a restaurant on a tight budget is no easy feat. With inflation rates continuing to rise and competitors getting smarter with marketing and money-saving...
5 Minute Read
Coffee has been consumed since ancient times. It was popular throughout most of the world by the 17th century. There have been many evolutions in coffee's journey over time, but artificial intelligence (AI) may be among the most dramatic.
7 Minute Read