Restaurants depend heavily on the loyalty of their patrons. Since people tend to pay attention to how much they're paying for their food, changing menu prices is a dangerous game for restaurants. That’s why dynamic pricing in restaurants hasn’t been...
At first glance, it may seem obvious what customers value about restaurants: good food, a pleasant environment, and reasonable prices. There's no arguing that these are the primary features of customer value management, but your customer base may...
There's no question that a lot of work and energy goes into making a kitchen run. As employees become more difficult to find, it's natural to automate where possible. Restaurants are used to delivery apps and online ordering, so why not see what...
Most restaurants in America are struggling to fill their staff openings right now. The labor shortage is crippling restaurants, forcing them to cut hours, close dining rooms, and in the most serious cases, even go out of business.
There was a time when all a restaurant needed in order to attract new customers and keep them interested (aside from a great product) was a menu and a sign. This is no longer the case. Restaurants depend on a variety of channels, including social...
Search engine optimization, or SEO, is revolutionizing how all sorts of businesses market their products or services. Essentially SEO is the practice of adjusting your website content so you can rank as high as possible in the listing for search...
Years ago, when people thought about going out to eat, they thought about being led to a table where they were taken care of by a server throughout the meal. Increasingly, eating out means ordering at a counter and seating yourself or leaving with ...
Locally sourced ingredients are all the rage in restaurants across the United States. From little sandwich shops serving fresh, simple fare to steakhouses with a month-long waiting list for reservations, everyone seems to be jumping on the local...
Menu changes can be scary. If a customer shows up expecting a particular menu item that's no longer available, you could end up with an unhappy customer or even a lost regular. On the other hand, trying to maintain a menu that isn't working for your...
For the majority of Americans, eating out is primarily a weekend activity, with Saturday being the most popular day for restaurant visits, according to foodreference.com. Restaurants experience a weekend surge and more dispersed, scattered patronage...