Recent Articles from Coral Drake

There is no shortage of advice when it comes to your advertising campaign. You've got to have a website, a blog, and it seems, a new social media platform every couple of months.

Coral Drake 7 Minute Read

A personalized loyalty program can build your customer base and cause customers to spend more money at your business more consistently. Customers will rave about your exclusive discounts and the surprise and delight your restaurant offers. Here’s how to build a choice-based rewards system that will...

Coral Drake 5 Minute Read

Turnover in the hospitality industry is historically high. However, there are very real things you can do to stand out in the industry to boost employee job satisfaction and lower turnover.

Coral Drake 8 Minute Read

Labor shortages have always been a significant challenge for restaurants, particularly low-cost and fast-food restaurant chains. Since many chains are operated as franchises, handling labor shortages becomes even more challenging as parent companies work with franchise owners to keep enough staff....

Coral Drake 5 Minute Read

This year has revealed some fascinating trends in menus. From increased interest in how our food is grown, to local and sustainable menu choices, to excitement around spicy foods and barbecue, restaurant menus are promising to show some substantial changes this year.

Coral Drake 7 Minute Read

One of the most dreaded economic topics—recession—has been in the news lately. If you own a restaurant, you're probably feeling a little bit anxious.

Coral Drake 7 Minute Read

Start With Ethical Behavior in the Workplace You’re not going to be able to generate an ethical public image without having ethical practices in your stores and within your company. Here are the basics for ensuring that your business practices ethical behavior internally:

Coral Drake 8 Minute Read

In today’s experience economy, customers need more than delicious food to decide a pizzeria is worth visiting again and again. Building an experiential dining environment that keeps customers coming back (and recommending that their friends do, too) is crucial to success in this highly competitive...

Coral Drake 6 Minute Read

Customer service automation is a scary prospect for restaurants, but it can’t be ignored. Nearly half of jobs (45%) currently performed by paid employees or contractors can be automated with the technology that we have today. It’s not at all surprising that an industry as desperate for a workforce...

Coral Drake 8 Minute Read

A pizzeria is an exciting and potentially profitable venture, but it comes with unique challenges: it’s hard to stand out in the crowded, competitive pizza industry. Offering great customer service is difficult, especially during peak hours or when language barriers exist. Fresh ingredients are...

Coral Drake 9 Minute Read