Over the past decade, the retail landscape has undergone a transformation driven by digital technology. Many marketplace forecasters predicted the end of brick-and-mortar shopping.
In the constant opportunity for restaurant chains to attract local attention, two tools can’t be overlooked: Google My Business (GMB) and Google Ads. GMB listings ensure your local presence has digital representation and Google Ads amplify that listing to reach a broader audience.
Employee experience encompasses everything from the physical work environment, to how employees relate to leaders and one another, to how they maintain a work-life balance.
There is no shortage of advice when it comes to your advertising campaign. You've got to have a website, a blog, and it seems, a new social media platform every couple of months.
A personalized loyalty program can build your customer base and cause customers to spend more money at your business more consistently. Customers will rave about your exclusive discounts and the surprise and delight your restaurant offers. Here’s how to build a choice-based rewards system that will...
Turnover in the hospitality industry is historically high. However, there are very real things you can do to stand out in the industry to boost employee job satisfaction and lower turnover.
Labor shortages have always been a significant challenge for restaurants, particularly low-cost and fast-food restaurant chains. Since many chains are operated as franchises, handling labor shortages becomes even more challenging as parent companies work with franchise owners to keep enough staff....
This year has revealed some fascinating trends in menus. From increased interest in how our food is grown, to local and sustainable menu choices, to excitement around spicy foods and barbecue, restaurant menus are promising to show some substantial changes this year.
One of the most dreaded economic topics—recession—has been in the news lately. If you own a restaurant, you're probably feeling a little bit anxious.
Start With Ethical Behavior in the Workplace You’re not going to be able to generate an ethical public image without having ethical practices in your stores and within your company. Here are the basics for ensuring that your business practices ethical behavior internally: