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Founded in 2008 in Portland, OR, Black Rock Coffee Bar has quickly catapulted to more than 135 locations in seven states and is on pace to continue opening between 30-40 new storefronts each year.
Read MoreWorkforce KPIs (key performance indicators) are measurements designed to help you understand how your employees and your business are performing. In this blog post, we are exploring the best KPI metrics to evaluate the success of your employees. Their success is your business's success, so it is...
Revel 4 Minute Read
Most business owners who rely on customer traffic or repeat business understand the importance of a loyalty rewards program.
James La Forte 6 Minute Read
When you consider a luxury customer service experience for your guests, what are the most important factors to consider? Quality, difficult-to-source ingredients? A fancy dining room? Speed of service?
Coral Drake 7 Minute Read
Growth is good in any business. After all, more business means more money and more success. However, growing too fast in the restaurant industry can have significant costs. In fact, if you can't successfully rein in growth, your business could fail. Is your restaurant growing too fast? Here's how...
Coral Drake 9 Minute Read
The world is more fast-paced than ever, and as a result, a greater number of consumers are looking for expanded options when it comes to quick and easy meals. New food-on-the-go trends are impacting how consumers shop and eat in a big way.
Sydney Kida 6 Minute Read
Coffee plays a fundamental role in the lives of people all over the world. To succeed, cafes must realize that customers value coffee as something deeper than a drink. Coffee offers a moment of everyday luxury, something to slow down and savor, and an opportunity to relax in a comfortable...
Coral Drake 7 Minute Read
Running a Restaurant on a Tight Budget: Cost-Effective Strategies for Success Operating a restaurant on a tight budget is no easy feat. With inflation rates continuing to rise and competitors getting smarter with marketing and money-saving techniques, it’s essential that you know how to manage your...
Kristie Wright 5 Minute Read
Coffee has been consumed since ancient times. It was popular throughout most of the world by the 17th century. There have been many evolutions in coffee's journey over time, but artificial intelligence (AI) may be among the most dramatic.
Coral Drake 7 Minute Read
Artificial intelligence forecasting for restaurants can alleviate the unpredictability that has long challenged the industry. Machine learning can tell you more than you could have learned before about when customers are most likely to come to your restaurant, how much of each ingredient you need...
Coral Drake 8 Minute Read