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How Integrations Play Into a Successful Coffee Shop POS Platform

Founded in 2008 in Portland, OR, Black Rock Coffee Bar has quickly catapulted to more than 135 locations in seven states and is on pace to continue opening between 30-40 new storefronts each year.

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Recent Articles

NFC Mobile Payments: What They Are & How They Work

NFC technology is seen by many as the future of contactless payment. In fact, NFC mobile payments are already in use in other applications like train stations and office buildings.

How Can Customer Value Management Increase Retail Sales?

Customer value management is pivotal to improving retail sales, regardless of what you sell. You're surely already taking into account what your customers value about your company. However, when you utilize customer value management to increase retail sales, you dig deeper into how your customers...

The Pros and Cons of AI in Restaurants

Artificial intelligence (AI) is making inroads into every field of business, and the restaurant industry is no exception. Chatbots and other forms of machine learning-based technology are now used byalmost 70% of companies to reduce costs.

Why Personalized Transactions Matter

In an increasingly digital age, consumers are often left feeling that there is less personalization in their everyday interactions. As online ordering and delivery apps replace meals out at local restaurants and e-commerce shopping competes with visits to retail stores, customers may be left...

The Importance of Demand Forecasting

What is Demand Forecasting? The Details You Need to Know Countless variables can affect how much product you will sell in a given period.

How to Start a Restaurant: Build & Open Your Business

How to Start a Restaurant If food is your passion, there’s a chance you’ve thought about how to start a restaurant business. Food is an excellent concept for a business: though certain trends come and go, the desire to have great food and share it with other people is a timeless human tradition....

Why Restaurants are Finally Utilizing Dynamic Pricing Technology

Restaurants depend heavily on the loyalty of their patrons. Since people tend to pay attention to how much they're paying for their food, changing menu prices is a dangerous game for restaurants. That’s why dynamic pricing in restaurants hasn’t been common in the past.

Why Customer Value Management is Pivotal for Restaurant Marketing

At first glance, it may seem obvious what customers value about restaurants: good food, a pleasant environment, and reasonable prices. There's no arguing that these are the primary features of customer value management, but your customer base may value other things about your restaurant;...

Why Invest in a Connected Kitchen for Your Restaurant?

There's no question that a lot of work and energy goes into making a kitchen run. As employees become more difficult to find, it's natural to automate where possible. Restaurants are used to delivery apps and online ordering, so why not see what technology can do for kitchen efficiency as well?

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