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How Integrations Play Into a Successful Coffee Shop POS Platform

Founded in 2008 in Portland, OR, Black Rock Coffee Bar has quickly catapulted to more than 135 locations in seven states and is on pace to continue opening between 30-40 new storefronts each year.

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Recent Articles

13 Food Presentation Ideas for an Unforgettable Culinary Experience

Eating is a sensory activity, and that doesn’t mean just taste — the culinary experience engages all the senses. That means texture, taste, aroma and, in some cases, even sound (think: the sizzling of fajitas or sparklers atop a cake). When it comes to cuisine and the customer experience, how the...

How to Create a Kitchen Prep List & Why You Need One

A kitchen prep list — also referred to as a restaurant prep sheet, production sheet, kitchen prep sheet or par sheet — is essential to smooth restaurant kitchen functionality. It serves as both a record and a game plan for every day in the kitchen. When your prep list is formatted clearly and...

Menu Guides: The Top Menu Design Tips You Should Follow

Your menu determines whether someone places an order from you. Chances are your menu is one of the first real points of contact you’ll have with a new customer. Diners might browse your menu online whether they want to place an online food order or visit you for an in-person dining experience.

Food Delivery 101: Simple Strategies to Increase Deliveries

Online food delivery has long been popular, but the COVID-19 pandemic spurred it to new heights. Knowing how to increase deliveries will boost your business as consumer demands change as a restaurant owner.

What to Expect During a Restaurant Health Inspection

Restaurant health inspections are a necessary part of a safe eating environment for diners. It can even benefit the long-term well-being of employees, especially the kitchen staff.

Should Your Business Consider Restaurant Loyalty Programs?

Are you looking for a way to boost patron retention for your restaurant?

Why Your Invoice Template Needs To Include a Thank You

Customers and clients are the backbones of any business. Without them fitting into the cycle of demand and consumption, you wouldn’t have a business to run. So why do so few companies add a thank you message to their invoices?

How to Calculate Turnover Rate: An Easy Restaurant Guide

You've probably heard that a restaurant's food costs make up a significant portion of its overall expenses. But you might be surprised to learn that a restaurant's labor costs can also be a considerable expense. Employees are a restaurant's most important resource, and as such, it's essential to...

Step-By-Step Guide to Hiring Front-Of-House Staff

Front-of-House Staff Overview Front-of-house restaurant jobs are customer-facing and are the primary people interacting with your guests. In order to do their job most efficiently, servers and hostesses alike need to feel valued by your organization as well as part of your team. They should...

15 Powerful Sales Promotional Ideas to Boost Your Brand

Sales promotions are the most powerful tools for retailers to grow their revenue and boost awareness around their brand. But in today’s competitive market, it feels like every brand out there has some kind of promotion running. So how do you make your sales promotional ideas stand out from the...

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