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Founded in 2008 in Portland, OR, Black Rock Coffee Bar has quickly catapulted to more than 135 locations in seven states and is on pace to continue opening between 30-40 new storefronts each year.
Read MoreEating is a sensory activity, and that doesn’t mean just taste — the culinary experience engages all the senses. That means texture, taste, aroma and, in some cases, even sound (think: the sizzling of fajitas or sparklers atop a cake). When it comes to cuisine and the customer experience, how the...
Sydney Kida 6 Minute Read
A kitchen prep list — also referred to as a restaurant prep sheet, production sheet, kitchen prep sheet or par sheet — is essential to smooth restaurant kitchen functionality. It serves as both a record and a game plan for every day in the kitchen. When your prep list is formatted clearly and...
Sydney Kida 4 Minute Read
Your menu determines whether someone places an order from you. Chances are your menu is one of the first real points of contact you’ll have with a new customer. Diners might browse your menu online whether they want to place an online food order or visit you for an in-person dining experience.
Sydney Kida 4 Minute Read
Online food delivery has long been popular, but the COVID-19 pandemic spurred it to new heights. Knowing how to increase deliveries will boost your business as consumer demands change as a restaurant owner.
Revel Systems 8 Minute Read
Restaurant health inspections are a necessary part of a safe eating environment for diners. It can even benefit the long-term well-being of employees, especially the kitchen staff.
Sydney Kida 4 Minute Read
Are you looking for a way to boost patron retention for your restaurant?
Sydney Kida 8 Minute Read
Customers and clients are the backbones of any business. Without them fitting into the cycle of demand and consumption, you wouldn’t have a business to run. So why do so few companies add a thank you message to their invoices?
Kristie Wright 4 Minute Read
You've probably heard that a restaurant's food costs make up a significant portion of its overall expenses. But you might be surprised to learn that a restaurant's labor costs can also be a considerable expense. Employees are a restaurant's most important resource, and as such, it's essential to...
Sydney Kida 6 Minute Read
Front-of-House Staff Overview Front-of-house restaurant jobs are customer-facing and are the primary people interacting with your guests. In order to do their job most efficiently, servers and hostesses alike need to feel valued by your organization as well as part of your team. They should...
Sarah Vancini 7 Minute Read
Sales promotions are the most powerful tools for retailers to grow their revenue and boost awareness around their brand. But in today’s competitive market, it feels like every brand out there has some kind of promotion running. So how do you make your sales promotional ideas stand out from the...
Sydney Kida 9 Minute Read