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If you are in the service industry, you know that customer happiness is a key indicator of how your restaurant is performing and a key point of competitor differentiation. “Service with a smile,” while important, is just the tip of the iceberg in achieving customer happiness.
Revel 3 Minute Read
An ever-changing tech landscape has conditioned the millennial shopper to embrace high-tech. New technologies affect shopping behaviors and evolving shopping behaviors affect technology—it’s a revolving door. This creates a complex, forward-thinking shopper.
Revel 3 Minute Read
Having an exquisite palette, unique recipes, superior customer service, and quality ingredients come at a high price. Even if you boast the best ramen in San Francisco and you’re armed with a 4.5 Yelp review, will your diners shell out big bucks for a bowl?
Revel 3 Minute Read
API or Application Program Interface simply put; asks other software to perform various functions required by the system to operate correctly, as outlined in a recent Computerworld.com article. Analogous to a building without doors, an open API allows a free flow of information between programs....
Revel 3 Minute Read
On February 14th restaurants will be flooded with hungry appetites, wine-induced PDA, and if you’re in luck the occasional cheesy proposal. This Valentine’s Day, ensure seamless operations, lots of diners, and big profits with a prix fixe menu.
Revel 3 Minute Read
As an entrepreneur you may be hesitant to jump into a business partnership. The “Do It Yourself” approach has fueled a sense of independence and control that has defined how you run your business. But in an ecosystem where the line between competitor and partner is blurred and business partnerships...
Revel 3 Minute Read
The last time our country came together on a Sunday was to revel at the Game of Thrones finale. And this Sunday the country will come together, impassioned and divided, to watch the Atlanta Falcons take on the New England Patriots.
Revel 3 Minute Read
Sleepless nights, long days, limited family time – sound familiar? Surveys paint a grim picture, with The National Institute of Stress reporting that it costs U.S. businesses more than $300 billion a year in the guise of stress-related “absenteeism, turnover, diminished productivity and medical,...
Revel 4 Minute Read
It’s 2017 and you’re ready to take things up a notch. 2016 for many business owners was the year of realization; new technology emerged and began changing the way businesses operated and offered space for people to work faster and more efficient and intelligent.
Revel 3 Minute Read
Whether your loyalty program has been in place for years or is recently up and running, you may notice unredeemed points, low participation, or inconsistencies in your data. These are some warning signs that your current loyalty program is costing you more than benefiting you. So, how do you get...
Revel 2 Minute Read