Recent Articles from Industry insights

Efficient table management is key for revenue maximization and customer satisfaction. Restaurateurs and General Managers need to find the optimal balance between turning tables fast enough to do as many covers as possible, while still providing diners a reasonable amount of time to enjoy their...

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Retail and restaurants may appear to be two separate industries, and two that hardly interact with one another. But there is a core similarity – they are both customer service businesses. This platitude is shedding light on a crucial issue within the retail industry.

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When running a business during your busy season, time can fly by, and you often feel like you don’t have enough of it. But traffic ebbs and flows and every business has its slow periods – a drag for business owners and employees.

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The National Restaurant Association (NRA) Show 2017 in Chicago has come to an end and it was a hit! We’ve digested amazing food, spoke with thousands of foodservice professionals, and demo’d our platform to the entire spectrum of the food-service industry.

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In the food and beverage industry, fads come and go quickly and to maintain relevance it is key to stay on top of these trends. Understanding how to leverage them so they are both authentic and efficient in your restaurant is an important component to growing revenue for your business.

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Within the last two decades, there’s been a quiet shift within the restaurant industry, and it’s upending the way that people experience meals away from home. Prior to the early 2000s, most Americans dined out in one of two primary forms—the casual dining experience (think TGI Fridays, the...

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The National Restaurant Association Show (NRA Show) is an annual three-day event where exhibitors showcase the latest in food service innovation, culinary masters create exquisite dishes, and restaurant professionals host educational sessions.

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Customers want to purchase what they want, when they want. Most importantly, they want this to be effortless. This time-tested standard has gone through a number of iterations as technology has become an increasing driver of customer success.

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The opportunity to grow your business, tap into new markets, and build upon your brand identity is appealing to many restaurant owners. If you want to create a food empire, franchising may be the next step, and if done right, this can be a lucrative business venture. Pursuant to launching a...

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Whether you are shopping around for new technology for your business or you want to gain insight into the successes and challenges of your current platform, your employees input matters a lot. From front of house—servers, hosts, cashiers, sales, shift leads, etc—to back of house—line cooks,...

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