Recent Articles from Featured

At first glance, it may seem obvious what customers value about restaurants: good food, a pleasant environment, and reasonable prices. There's no arguing that these are the primary features of customer value management, but your customer base may value other things about your restaurant;...

Coral Drake 9 Minute Read

There's no question that a lot of work and energy goes into making a kitchen run. As employees become more difficult to find, it's natural to automate where possible. Restaurants are used to delivery apps and online ordering, so why not see what technology can do for kitchen efficiency as well?

Coral Drake 9 Minute Read

Most restaurants in America are struggling to fill their staff openings right now. The labor shortage is crippling restaurants, forcing them to cut hours, close dining rooms, and in the most serious cases, even go out of business.

Coral Drake 8 Minute Read

There was a time when all a restaurant needed in order to attract new customers and keep them interested (aside from a great product) was a menu and a sign. This is no longer the case. Restaurants depend on a variety of channels, including social media, websites, and other technology to compete in...

Coral Drake 7 Minute Read

Another Broken Egg Cafe is one of the fastest growing brands in the daytime restaurant segment. With more than 80 locations, including corporate and franchise restaurants, across 15 American states, Another Broken Egg is a thriving table-service option for breakfast, brunch and lunch enthusiasts...

Sydney Kida 5 Minute Read

In spite of many shifts in the marketplace and in consumer preferences as of late, convenience continues to reign supreme for consumer spending behavior. One area where that translates meaningfully for food brands is that of delivery.

Sydney Kida 4 Minute Read

Search engine optimization, or SEO, is revolutionizing how all sorts of businesses market their products or services. Essentially SEO is the practice of adjusting your website content so you can rank as high as possible in the listing for search results—in the case of restaurants, when people are...

Coral Drake 7 Minute Read

Having a strong social media marketing strategy is essential in the increasingly digital restaurant industry. Restaurant owners have known this for years, especially after the struggles of Covid-19. The question now is, what are the best strategies to implement?

Robert Meador 3 Minute Read

Years ago, when people thought about going out to eat, they thought about being led to a table where they were taken care of by a server throughout the meal. Increasingly, eating out means ordering at a counter and seating yourself or leaving with takeout containers.

Coral Drake 8 Minute Read

Locally sourced ingredients are all the rage in restaurants across the United States. From little sandwich shops serving fresh, simple fare to steakhouses with a month-long waiting list for reservations, everyone seems to be jumping on the local ingredient bandwagon.

Coral Drake 6 Minute Read