Recent Articles from Featured

The Roman poet Publius Ovidius Naso, commonly known as Ovid is quoted saying, “A horse never runs so fast as when [it] has other horses to catch up and outpace.” Regardless of your stance on Roman poetry, there’s no denying the widespread prevalence of competition in the restaurant industry, and ...

Sydney Kida 8 Minute Read

A pizzeria is an exciting and potentially profitable venture, but it comes with unique challenges: it’s hard to stand out in the crowded, competitive pizza industry. Offering great customer service is difficult, especially during peak hours or when language barriers exist. Fresh ingredients are...

Coral Drake 9 Minute Read

The pricing strategy you choose has a significant impact on the success of your business. The right pricing strategy can result in fantastic profit and excellent brand reputation, while the wrong strategy could send you crashing to the ground.

Stevie Carpenter 8 Minute Read

Draft beer can be one of the most profitable drinks in a bar. With profit margins between 75 and 80 percent, you don’t want to sleep on this offering if your brand is in the business of booze.

Kelly Hogan 5 Minute Read

Since King Umberto and Queen Margherita of Naples, Italy ordered the first recorded pizza delivery in 1889, innovation and pizza technology have gone hand-in-hand. In addition to some of the best food delivery, pizza places lead the charge with online ordering, self-service takeaway solutions,...

Sydney Kida 5 Minute Read

Create A Restaurant Menu That Has a Prix Fixe Option The restaurant industry is notoriously competitive, with slim margins and more consumer choice than ever. To survive, restaurateurs must stay on their toes to develop fresh new ideas and dishes to entice diners to visit.

Kelly Hogan 8 Minute Read

Restaurant owners who rely on foot traffic don't need to be told that the increase in remote work which began in 2021 has negatively impacted them.

James La Forte 6 Minute Read

Negative customer experience can eat into your bottom line: 86% of consumers will leave a brand after just two bad interactions and almost half have switched brands because the customer experience didn’t meet their expectations. But there’s an upside to customer experience for retailers: 58% of...

Alex Selwitz 5 Minute Read

Most business owners who rely on customer traffic or repeat business understand the importance of a loyalty rewards program.

James La Forte 6 Minute Read

When you consider a luxury customer service experience for your guests, what are the most important factors to consider? Quality, difficult-to-source ingredients? A fancy dining room? Speed of service?

Coral Drake 7 Minute Read