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As much as online shopping evolves, there is still something to be said about in-person retail shopping. Many people still like to get their shopping done the traditional way at brick and mortar stores.
Julie Holkeboer 8 Minute Read
Starting a restaurant can be a daunting venture, but if the growing number of restaurant entrepreneurs in the U.S. is anything to go by, it’s a doable venture. Fulfilling even, especially if you’re turning a passion for food into a business.
Julie Holkeboer 8 Minute Read
Many of the principles for how to manage a restaurant effectively are drawn from general business management practices: establishing your ideal brand and developing an organizational culture that embodies your core values is essential to the longevity of any business. However, beyond basic...
Julie Holkeboer 7 Minute Read
Many businesses treat the retail checkout counter as the end of a customer's buying experience, and feel they don't need to place much importance on it. It's a shame, because this leaves a significant opportunity on the table.
Sydney Kida 7 Minute Read
Are you looking to improve retail sales? As a retailer, many factors can affect your sales that are beyond your control, such as a public health crisis or recession. Unfortunately, some just accept the status quo, give up, and close shop.
Sydney Kida 7 Minute Read
There’s a reason many major retailers around the world have a gift card program in place: when done right, it works on a number of levels. It’s a fantastic way to market your brand and adds revenue to your bottom line at the same time. Customers love these programs, too, since they’re the perfect...
Sydney Kida 7 Minute Read
Self-service kiosks are a hot topic for today’s restaurateurs as they continually seek new ways to engage digitally-savvy customers. With speed of service and order accuracy typically seen as the primary benefits of this technology, self-service kiosks also lead to more upselling opportunities and...
Julie Holkeboer 3 Minute Read
Let’s Talk Online Ordering [Webinar Recap] COVID-19 is never far from anyone’s mind these days. And for many businesses, online ordering has been a critical operational addition in order to adapt to the environment and stay open. In a recent webinar — Leveraging Your Online Ordering Solution for...
Sydney Kida 5 Minute Read
Getting Started with Delivery Strategy For restaurant operators, the COVID-19 crisis has had a major impact on business. We’ve seen many brands make huge operational shifts in response to mandated shutdowns of dine-in service. Some restaurants are implementing a delivery strategy for the first...
Sydney Kida 4 Minute Read
As COVID-19 forces business to adapt, a CRM can help you stay in touch with your customers. In light of today’s current climate, the personal customer touchpoints that so many businesses rely on to drive relationships and return customers have shifted. Restaurant and retail locations are...
Julie Holkeboer 5 Minute Read