Posts filtered by: online-ordering
Fast-tracked by the pandemic, online ordering and takeout became the two leading revenue drivers for restaurants that could not welcome seated patrons. Managing a restaurant with online orders is profoundly different from running a standard...
8 Minute Read
As 2017 comes to a close, it’s time to prep for 2018. And while the thought of 2018 may feel daunting – now is a good time to reflect on 2017 and identify ways in which you can jump-start your restaurant for the new year.
5 Minute Read
We’ve seen a changing landscape in the foodservice and retail industry; labor costs are gradually increasing, automated technology is becoming less expensive, and customers are becoming more technologically sophisticated. This leaves opportunity for...
3 Minute Read
As defined by Wikipedia, a fast casual restaurant does not offer full table service, but promises higher quality food than other fast food restaurants. Positioned between fast food and table service dining, fast casual consists of counter service,...
4 Minute Read
The debate between high-tech and high-touch dining experiences has emerged in the restaurant industry over the past few years. Do we sacrifice personal touch and genuine hospitality in our effort to optimise efficiencies using modern technology, or...
4 Minute Read
Whether your phone is held in your hand, put in your pocket, or placed right next to you while you sleep, it’s suffice to say we are rarely without our loyal sidekick. While commerce exists in a mobile run world, small businesses have been slow to...
4 Minute Read
Just as people have requested “no onions” on an In-N-Out Double Double, ordered custom sneakers online, or crafted hand written love letters—people have been customizing their purchases, experiences, and lifestyle. So much so, that 70% of consumers...
4 Minute Read
More and more over the last few years, people have been customising their purchases, experiences, and lifestyle. So much so that 70% of consumers now want a personalised shopping experience.
4 Minute Read
At this year’s Revelry conference, we held a number of workshops designed to provide business owners and operators the tools and insights they need to be competitive in the marketplace. In one of those sessions, we focused on the importance of a...
2 Minute Read
We’ve all heard the jokes about the “shut in” generation. But the fact of the matter is that more and more, for a variety of reasons, millennials are just staying home. While the knee-jerk reaction might be to see this as bad news for restaurant...
3 Minute Read