Recent Articles from Industry insights and trends

'Tis the Season for Revenue For the first time in history, 2019's holiday shopping season is expected to surpass $1 trillion in revenue. If you’ve ever operated during Black Friday, Cyber Monday, Thanksgiving, or Christmas, you very well know the chaos and challenges that start to surface this time...

Minha Kim 3 Minute Read

If you’re living on planet earth, chances are you haven’t missed the developments in artificial intelligence (AI) and machine learning (ML). Seems like they’re everywhere – in your personal assistants (Siri, Alexa), self-navigating cars, image processing algorithms that can analyze x-ray scans or...

Sydney Kida 4 Minute Read

An Evolving Customer Journey Restaurateurs and retailers are no strangers to the constant stream of new customer-facing digital technologies in the industry. Some examples of tech impacting the digital customer journey include mobile apps, online ordering, and a growing number of third-party...

Sydney Kida 2 Minute Read

Labor Compliance is Top of Mind Labor compliance, predictive scheduling, and Fair Workweek are terms on the mind of every restaurateur in America—and for good reason. As strict labor legislation continues to pass in more states and cities around the US, the threat of compliance fees and legal suits...

Sydney Kida 4 Minute Read

Our Revel team recently attended RetailNOW 2019. RetailNOW is a conference hosted by RSPA designed to connect players in the point of sale technology sector. The three-day show was packed with high-value industry sessions, nearly 200 exhibitors, community give-back events, and face-to-face...

Sydney Kida 2 Minute Read

The third installment in a three-part scheduling series, this article was guest-authored by Deputy, a Revel workforce management integration partner. The article explores predictive scheduling & fair workweek legislations designed to ensure employers conduct fair scheduling practices for their...

Revel 3 Minute Read

Quick Service Restaurants (QSR) and Limited-Service Restaurants (LSR) are establishments whose diners generally order and pay before eating. These establishments are designed to be quicker and more convenient and affordable than table service restaurants. Industry titans like McDonalds, Taco Bell,...

Revel 5 Minute Read

While long wait times can look like a nice public relations play, the reality is, a crowded store and meandering lines can be detrimental to your bottom line. And in an era where convenience is touted above all else, patience when waiting for food is awfully thin. Long wait times are turning away...

Kelly Hogan 4 Minute Read

Globally, fast food generates revenue of over $570 billion and the US alone has over 200,000 fast food restaurants. And to meet the demands and tastes of the modern consumer, the fast food industry has to evolve. From an explosion of new menu items to mass digital adoption – the largest sector in...

Revel 3 Minute Read

Get Ready for Gen Z While a lot of Gen Z hasn’t even entered the workforce yet, their economic influence is substantial. The members of this cohort, people born from the mid-90s and later, are the first generation to be total digital natives. This makes them very unique in their shopping patterns,...

Revel 5 Minute Read