Posts filtered by: industry-insights-and-trends
A New Normal for Businesses By most accounts, 2020 was on track to be a record year for restaurant and retail sales. Then coronavirus (COVID-19) hit, decimating all projections and leaving a bleak, uncertain marketplace in its wake.
4 Minute Read
With the arrival of each new year, a wealth of predictions and trend forecasting precedes industry shifts and innovations. There’s increased speculation around “what’s next.”
4 Minute Read
Did you know that 65% of Americans are scrambling to figure out what’s for dinner only two hours before dinnertime? The world is more fast-paced than ever, and as a result, a greater number of consumers are looking for expanded options when it comes...
6 Minute Read
Digital Customer Journey: A Serving of Insights Into Its Rapid Evolution
Industry Insights and TrendsCustomer expectations are growing and intensifying. Today’s customer wants more than a meal — they’re looking for an elevated experience that’s faster, more in tune with their own preferences and available to them in whichever channels they desire....
9 Minute Read
Changes: Turn and Face the Strange To borrow from David Bowie’s iconic song, Changes, times of transition can feel strange and uncomfortable. Change can even be downright scary, especially when it comes to your point of sale (POS). But if you want...
4 Minute Read
The following Q&A offers executive insights from Revel Systems' Chief Information Officer & SVP on how to stay on target in the constantly evolving point of sale (POS) industry.
5 Minute Read
'Tis the Season for Revenue For the first time in history, 2019's holiday shopping season is expected to surpass $1 trillion in revenue. If you’ve ever operated during Black Friday, Cyber Monday, Thanksgiving, or Christmas, you very well know the...
3 Minute Read
If you’re living on planet earth, chances are you haven’t missed the developments in artificial intelligence (AI) and machine learning (ML). Seems like they’re everywhere – in your personal assistants (Siri, Alexa), self-navigating cars, image...
4 Minute Read
An Evolving Customer Journey Restaurateurs and retailers are no strangers to the constant stream of new customer-facing digital technologies in the industry. Some examples of tech impacting the digital customer journey include mobile apps, online...
2 Minute Read
The Predictive Scheduling & Fair Workweek Compliance Landscape for Restaurants
Industry Insights and TrendsLabor Compliance is Top of Mind Labor compliance, predictive scheduling, and Fair Workweek are terms on the mind of every restaurateur in America—and for good reason. As strict labor legislation continues to pass in more states and cities around the...
3 Minute Read