Recent Articles from Industry insights and trends

Whenever your business accepts credit card payment from your customers, it's not actually free. Substantial fees are happening in the background. If you’re not aware of them, they do eat up a sizable chunk of your sales revenue.

Julie Holkeboer 7 Minute Read

As though someone flipped a switch, a wave of restaurant closures swept the country and the globe following the outbreak of COVID-19. With doors closed and windows shuttered, businesses looked to innovation not through inspiration, but necessity. Off-premises service quickly emerged as a solution...

Sydney Kida 5 Minute Read

Let’s Talk Online Ordering [Webinar Recap] COVID-19 is never far from anyone’s mind these days. And for many businesses, online ordering has been a critical operational addition in order to adapt to the environment and stay open. In a recent webinar — Leveraging Your Online Ordering Solution for...

Sydney Kida 5 Minute Read

Even before the sweeping effects of COVID-19, contactless payments comprised a heavy percentage of modern retail purchases. As once shuttered businesses begin to reopen and adapt to more germ-conscious customers, contactless payments have emerged as an essential solution to have in place.

Julie Holkeboer 4 Minute Read

Getting Started with Delivery Strategy For restaurant operators, the COVID-19 crisis has had a major impact on business. We’ve seen many brands make huge operational shifts in response to mandated shutdowns of dine-in service. Some restaurants are implementing a delivery strategy for the first...

Sydney Kida 4 Minute Read

A New Normal for Businesses By most accounts, 2020 was on track to be a record year for restaurant and retail sales. Then coronavirus (COVID-19) hit, decimating all projections and leaving a bleak, uncertain marketplace in its wake.

Sydney Kida 5 Minute Read

With the arrival of each new year, a wealth of predictions and trend forecasting precedes industry shifts and innovations. There’s increased speculation around “what’s next.”

Julie Holkeboer 4 Minute Read

Customer expectations are growing and intensifying. Today’s customer wants more than a meal — they’re looking for an elevated experience that’s faster, more in tune with their own preferences and available to them in whichever channels they desire. The digital customer journey includes mobile and...

Sydney Kida 9 Minute Read

Changes: Turn and Face the Strange To borrow from David Bowie’s iconic song, Changes, times of transition can feel strange and uncomfortable. Change can even be downright scary, especially when it comes to your point of sale (POS). But if you want to stay on top of industry trends — ghost kitchens,...

Sydney Kida 4 Minute Read

The following Q&A offers executive insights from Revel Systems' Chief Information Officer & SVP on how to stay on target in the constantly evolving point of sale (POS) industry.

Julie Holkeboer 5 Minute Read