Recent Articles from Revel

Your business depends on your staff. To avoid any customer or employee confusion at the Point of Sale, ensure that your staff is well trained. From the payment flow to opening and closing up shop – make sure your staff can process more transactions in less time, and handle those tricky situations.

Revel 5 Minute Read

We are very excited to unveil our latest customer experience project, Revel University, an online onboarding and training video platform available to all customers. The website features a repository of quick training videos that capture everything a customer needs to know in order to get up and...

Revel 3 Minute Read

Retail and restaurants may appear to be two separate industries, and two that hardly interact with one another. But there is a core similarity – they are both customer service businesses. This platitude is shedding light on a crucial issue within the retail industry.

Revel 3 Minute Read

Restaurant owners are constantly tasked with innovating to stay ahead of the competition and keeping customers flowing in their doors. This is especially true for new businesses, as studies show 60% of restaurants close within 3 years of opening.

Revel 2 Minute Read

When running a business during your busy season, time can fly by, and you often feel like you don’t have enough of it. But traffic ebbs and flows and every business has its slow periods – a drag for business owners and employees.

Revel 3 Minute Read

The National Restaurant Association (NRA) Show 2017 in Chicago has come to an end and it was a hit! We’ve digested amazing food, spoke with thousands of foodservice professionals, and demo’d our platform to the entire spectrum of the food-service industry.

Revel 3 Minute Read

Building a menu that is effective and efficient is incredibly important. An inefficient menu leads to confusion at the Point-of-Sale, costing you money, increasing wait time, and hurting customer satisfaction. Whether your menu is seasonal, price-fixed, static, or a little bit of everything – it is...

Revel 3 Minute Read

In the food and beverage industry, fads come and go quickly and to maintain relevance it is key to stay on top of these trends. Understanding how to leverage them so they are both authentic and efficient in your restaurant is an important component to growing revenue for your business.

Revel 3 Minute Read

We’ve seen a changing landscape in the foodservice and retail industry; labor costs are gradually increasing, automated technology is becoming less expensive, and customers are becoming more technologically sophisticated. This leaves opportunity for businesses to differentiate themselves in the...

Revel 3 Minute Read

Within the last two decades, there’s been a quiet shift within the restaurant industry, and it’s upending the way that people experience meals away from home. Prior to the early 2000s, most Americans dined out in one of two primary forms—the casual dining experience (think TGI Fridays, the...

Revel 4 Minute Read