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The ‘service with a smile’ mantra has had an ubiquitous influence within the service industry. Two decades ago the means needed to drive customer happiness was simple; friendly and informed employees. Since the advent of technology, specifically CRM tools, this precedent has seriously shifted. And...
Revel 2 Minute Read
When you check your weather app to see what you should wear on your upcoming trip, you are forecasting. The temperature you see on the app is derived from a complex set of processes, all rooted in data analysis. By relying on past and present data and patterns as well as identifying outliers, the...
Revel 3 Minute Read
New York City Restaurant Week is approaching fast, and from July 24 to August 18, restaurants can expect a flood of new customers. The flood of new customers to your restaurant gives you the opportunity to showcase a refreshed, innovative three-course menu, increase sales volume, and turn these new...
Revel 3 Minute Read
Thanks to the Internet, the concept of “commerce” has opened up to a ton of new meanings. In fact, the word in itself has taken a new shape. Today we see merchants using new methods of commerce, including eCommerce and Social Commerce, to drive sales online and in-store.
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We shared a high-level overview of what steps you should take when choosing a POS platform. Let’s go deeper and dive into phase I to help you improve the research phase of your journey.
Revel 5 Minute Read
Your customer base is increasingly becoming more and more digital savvy. Digital natives grew up using all types of technology – from video games, social networks, and apps to online homework portals, streaming services, and ordering a late night pizza on GrubHub.
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With increasing competition in the marketplace, businesses feel compelled to offer discounts in order to entice customers. However, the tactic of using discounts as a “quick-fix” can be unsustainable, or even harmful to your business.
Revel 2 Minute Read
Every business owners’ dream is to grow their business. Growth comes in many different forms; you may be experiencing new customers, more repeat customers, or increased revenue. One way to capitalize on this momentum and avoid stagnation is to expand into additional locations.
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Mobile is the darling of the tech world. From reading menus and placing orders to connecting with brands on social media and writing reviews – shoppers interact with businesses in a number of different ways on their phones. And research into that mobile behavior finds that consumers spend 85% of...
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Half of all small businesses use a manual method or don’t track inventory at all. The sheer number of businesses that do not have an accurate or even good idea of what their inventory looks like is a huge problem. Because of poor inventory management, businesses are losing sales, decreasing...
Revel 2 Minute Read