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Founded in 2008 in Portland, OR, Black Rock Coffee Bar has quickly catapulted to more than 135 locations in seven states and is on pace to continue opening between 30-40 new storefronts each year.
Read MoreModern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste,...
Sydney Kida 0 Minute Read
When you’re running a business, every dollar matters. The beginning of a new year is the perfect time to consider how you can save money. A great way to get started by setting clear and specific New Year’s resolutions for business.
Sydney Kida 7 Minute Read
Mobile Food Delivery Won’t Just Stay; It’ll Grow Recently, Restaurant Dive shared compelling information about mobile food deliveries:
Sydney Kida 4 Minute Read
Changes: Turn and Face the Strange To borrow from David Bowie’s iconic song, Changes, times of transition can feel strange and uncomfortable. Change can even be downright scary, especially when it comes to your point of sale (POS). But if you want to stay on top of industry trends — ghost kitchens,...
Sydney Kida 4 Minute Read
The following Q&A offers executive insights from Revel Systems' Chief Information Officer & SVP on how to stay on target in the constantly evolving point of sale (POS) industry.
Julie Holkeboer 5 Minute Read
'Tis the Season for Revenue For the first time in history, 2019's holiday shopping season is expected to surpass $1 trillion in revenue. If you’ve ever operated during Black Friday, Cyber Monday, Thanksgiving, or Christmas, you very well know the chaos and challenges that start to surface this time...
Minha Kim 3 Minute Read
If you’re living on planet earth, chances are you haven’t missed the developments in artificial intelligence (AI) and machine learning (ML). Seems like they’re everywhere – in your personal assistants (Siri, Alexa), self-navigating cars, image processing algorithms that can analyze x-ray scans or...
Sydney Kida 4 Minute Read
The War on Talent is Worth Fighting If you’re an owner, operator, or employee of a business, you understand the importance, and difficulty, of hiring great talent. A great employee can shape a customer’s entire experience, and transition them from a first-time customer to a loyal patron of your...
Julie Holkeboer 3 Minute Read
For business owners, the most wonderful time of the year can also be the most hectic time of the year! High customer volume, long hours, and constant stress can take the dazzle out of the holiday season.
Sydney Kida 2 Minute Read
An Evolving Customer Journey Restaurateurs and retailers are no strangers to the constant stream of new customer-facing digital technologies in the industry. Some examples of tech impacting the digital customer journey include mobile apps, online ordering, and a growing number of third-party...
Sydney Kida 2 Minute Read