Recent Articles from Customer relationship management

Retention or Attrition? Building Business with CRM

Remember when your favorite shopping experience was limited to a single touch? If you weren’t in the store at the right time, you were sure to miss out on the announcements of an upcoming sale, not to mention the sale itself. Few things are as aggravating to the loyal shopper as keeping tabs on...

How Loyalty Programs Engage Your Most Valuable Customers

Even the most successful business will reach a point where revenue begins to level off or plateau if the product or service remains static. In order to keep it from entering a stage of diminishing returns, it’s important for business owners to identify what options are available to ensure a...

5 Ways to Grow Your Email Audience

Print marketing and telesales campaigns can take time and be costly to implement. Email marketing, on the other hand, can reduce overhead marketing costs, and the quick turnaround between development and implementation means you can spread the word on timely sales and promotions on the same day.

Email Marketing Tips for Restaurants

Customer relationships are an important part of every restaurant. The real question, however, is how to maintain those relationships while keeping your customers engaged. Restaurant POS Systems must have a customer database that should be able to handle this task. Personalizing your customers’...

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