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Revel Blog

Posts filtered by: customer-experience

Is Your Technology Budget Too Low?

iPad POS

Your customer base is increasingly becoming more and more digital savvy. Digital natives grew up using all types of technology – from video games, social networks, and apps to online homework portals, streaming services, and ordering a late night...

read time 2 Minute Read

3 Lessons Retail Can Learn From Restaurants

iPad POS

Retail and restaurants may appear to be two separate industries, and two that hardly interact with one another. But there is a core similarity – they are both customer service businesses. This platitude is shedding light on a crucial issue within...

read time 2 Minute Read

3 Ways To Optimize Omni-Channel Marketing

custom commerce

The technology industry has harped on the idea of “omni-channel marketing.” And while definitions vary and the buzz has muddled its meaning, the core principle is to create a seamless customer experience across all of your brand’s channels.

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What's The ROI In API?

iPad POS

API or Application Program Interface simply put; asks other software to perform various functions required by the system to operate correctly, as outlined in a recent Computerworld.com article. Analogous to a building without doors, an open API...

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Revel POS 101: Enhanced Customer Experience With Custom Commerce

custom commerce

It’s no surprise that we live in a mobile dominated world. And while we know most people own smartphones, how are they really using them? Smart Insights finds that 89% of mobile users time is spent through mobile apps while 11% of their time is...

read time 2 Minute Read

Revel POS 101: Enhanced Customer Experience With Custom Commerce

custom commerce

The adoption rate of smartphones is higher today than ever but how people are actually using them? According to  Smart Insights, 89% of mobile users time is spent on mobile apps while 11% of their time is spent through the mobile web. App usage...

read time 2 Minute Read

How To Handle Negative Online Reviews

iPad POS

In part one to online reviews, we discussed how to set up the reviewal process for success. From designing, promoting, and integrating your online reviews – we've outlined a complete guide to getting started.

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3 Ways Going Online Benefits Your Brick-And-Mortar

custom commerce

Just as people have requested “no onions” on an In-N-Out Double Double, ordered custom sneakers online, or crafted hand written love letters—people have been customizing their purchases, experiences, and lifestyle. So much so, that 70% of consumers...

read time 3 Minute Read

3 Ways Going Online Benefits Brick-And-Mortar

custom commerce

More and more over the last few years, people have been customising their purchases, experiences, and lifestyle. So much so that 70% of consumers now want a personalised shopping experience.

read time 3 Minute Read

5 Tips To Grow Your Salon

Salon POS

The beauty industry is fast growing. And with minimal barrier of entry, there is intense competition for the client dollar. Getting ahead of current trends, furthering brand recognition, and increasing operational efficiencies are necessary to...

read time 3 Minute Read