Recent Articles from Sydney Kida

Driving Loyalty and Sales in 2020 A tidal wave of new sales and ordering technologies are bearing down on retail brands. With the new year upon us, it is only natural that merchants are looking to these technologies to improve the speed, convenience, and transparency of customer service as they...

Sydney Kida 0 Minute Read

It’s no secret that about 70% of transactions at a Quick Service Restaurant (QSR) come from its drive-thru. The continued popularity of the drive-thru, combined with the rise of third-party delivery services such as Uber Eats and DoorDash, raises a question about the future of standalone QSR: “Do...

Sydney Kida 7 Minute Read

There are many competing demands on a restaurateur’s attention. Staffing. Food quality. Customer satisfaction. Profitability. Payroll. The list goes on… Amidst so many details to monitor, it’s likely maintenance isn’t always top-of-mind until something goes wrong. But there are some simple steps...

Sydney Kida 4 Minute Read

In this article, learn how restaurants can benefit when they give up legacy point of sale (POS) systems and make the switch to a cloud-based solution.

Sydney Kida 0 Minute Read

Customer expectations are growing and intensifying. Today’s customer wants more than a meal — they’re looking for an elevated experience that’s faster, more in tune with their own preferences and available to them in whichever channels they desire. The digital customer journey includes mobile and...

Sydney Kida 9 Minute Read

Consider rethinking your kitchen with efficient and advanced systems that help restaurants meet objectives and solve for top challenges. Smarter kitchen systems that leverage data, artificial intelligence and internet of things (IoT) can be a salve for the top challenges that restaurants face,...

Sydney Kida 0 Minute Read

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste,...

Sydney Kida 0 Minute Read

When you’re running a business, every dollar matters. The beginning of a new year is the perfect time to consider how you can save money. A great way to get started by setting clear and specific New Year’s resolutions for business.

Sydney Kida 7 Minute Read

Mobile Food Delivery Won’t Just Stay; It’ll Grow Recently, Restaurant Dive shared compelling information about mobile food deliveries:

Sydney Kida 4 Minute Read

Changes: Turn and Face the Strange To borrow from David Bowie’s iconic song, Changes, times of transition can feel strange and uncomfortable. Change can even be downright scary, especially when it comes to your point of sale (POS). But if you want to stay on top of industry trends — ghost kitchens,...

Sydney Kida 4 Minute Read