Putting Employee Management Best Practices to Work During the COVID-19 pandemic it has been harder than ever to attract and retain dedicated and responsible staff members. Whether you own a restaurant, apparel shop or gym, it’s more important than...
Introduction You’ve weathered the return of lockdowns, the uncertain deployment of COVID-19 vaccines, as well as 2021’s infamous supply chain issues (some of which are lingering still).
Why customer retention matters According to the Harvard Business Review, onboarding a new customer is five to 25 times more expensive than retaining a customer.
You’re one of the millions of business owners who has invested in creating outdoor dining during the pandemic. With an on-brand ambiance and comfortable seating your “streetery” is just as vibrant as your indoor seating.
It’s easy to get absorbed in holiday cheer: the tinsel-lined windows, fresh smell of pine and animated reruns of “Frosty the Snowman.” But if you’re a business owner, October to January 1 can make or break your yearly sales.