The ‘service with a smile’ mantra has had an ubiquitous influence within the service industry. Two decades ago the means needed to drive customer happiness was simple; friendly and informed employees. Since the advent of technology, specifically CRM...
We’ve seen a changing landscape in the foodservice and retail industry; labor costs are gradually increasing, automated technology is becoming less expensive, and customers are becoming more technologically sophisticated. This leaves opportunity for...
Don't have time to keep an eye on upcoming retail trends? Revel has you covered. Here's a look at seven retail trends to watch for in 2017.