Posts filtered by: customer-engagement
Why customer retention matters According to the Harvard Business Review, onboarding a new customer is five to 25 times more expensive than retaining a customer.
7 Minute Read
Retail and restaurants may appear to be two separate industries, and two that hardly interact with one another. But there is a core similarity – they are both customer service businesses. This platitude is shedding light on a crucial issue within...
3 Minute Read
Technology is taking the restaurant industry by storm. The most widespread innovation is the use of an iPad as a cash register, but what about the iPad Mini? It might not be large enough for a restaurant’s main POS terminal, but it makes an engaging...
1 Minute Read