Recent Articles from Self service

The ‘service with a smile’ mantra has had an ubiquitous influence within the service industry. Two decades ago the means needed to drive customer happiness was simple; friendly and informed employees. Since the advent of technology, specifically CRM tools, this precedent has seriously shifted. And...

Revel 2 Minute Read

Customers want to purchase what they want, when they want. Most importantly, they want this to be effortless. This time-tested standard has gone through a number of iterations as technology has become an increasing driver of customer success.

Revel 3 Minute Read

Ordering a meal has its frustrations. Servers can make mistakes, and sometimes, customers can feel pressured to make decisions quickly. Paying the bill can be just as exasperating. There’s the wait, potential embarrassment over splitting a bill, and the unpleasant business of handing a credit card...

Revel 2 Minute Read