Revel Systems extended its suite of CRM tools by announcing its partnership with Como, a leading customer engagement solution provider. In an era where more and more customers want to interact with their favorite brands both online and offline, a single touch customer engagement strategy won't cut it. The Como toolset is integrated with the Revel POS, allowing direct interaction with customers and personalized attention, based on real-time data and analytics.
With mobile order ahead on the rise, businesses are not only adding a new revenue stream to their business model, but using mobile and online as a marketing and loyalty platform. The Revel/Como solution is enabling businesses of all sizes to interact directly with customers and speak to their individual needs.
The solution has already made an impact with Revel customers. At Red White and Que, a New Jersey-based smokehouse chain, Mario Raccuglia, Training Manager said the "new app can be a great asset in generating volume into the restaurant and a great marketing tool."