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Server tips can make up as much as 70% of a food server's income. That means a majority of their income is contingent on the dining experience and behavior of the customer.
Revel 4 Minute Read
If you are in the service industry, you know that customer happiness is a key indicator of how your restaurant is performing and a key point of competitor differentiation. “Service with a smile,” while important, is just the tip of the iceberg in achieving customer happiness.
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