Customers want to purchase what they want, when they want. Most importantly, they want this to be effortless. This time-tested standard has gone through a number of iterations as technology has become an increasing driver of customer success.
Businesses with the most winning strategies are making the effort to adopt new technologies that enhance the customer experience in meaningful ways. Tablets have certainly opened the door for businesses to provide a unique customer experience, and create additional stream of revenue.
In this video we answer (1) what is a self-service kiosk and (2) how do self-service kiosks drive revenue? Find out below!