Alana Cloud graduated from Whittier College in 2012 with a degree in Anthropology/Sociology. Besides her love for hiking and the outdoors, she enjoys exploring all the adventures San Francisco has to offer, running in the park with her dog and attending live music shows.
Alex Kane graduated from the University of Arizona in 2007 with a BFA in Visual Communications. When he isn’t excitedly talking about Revel, he is either running a masters level water polo team, watching sports or chowing down on great food.
Tell me a little about your background.
AK: In college I wanted to become Donald Draper from Mad Men. I love big ad campaigns but what I really loved was the idea of taking a brand to the next level. I tried my hand as a creative but I was always better at conceptualizing and thinking outside the box. My ability to take a creative approach to sales makes it very easy for the customer to visualize the end product.
AC: In school I was drawn to anthropology and social sciences because I really enjoy communicating with people and understanding human behavior. My love for communication led to my direct career path in sales. I started working in sales during my junior year in college and have continued ever since. My ability to relate to my clients in a trusting way has led to building meaningful relationships with clients.
What drew you to sales?
AK: The talking! I love talking to people and the interaction of making friends along the way. Sales is as much about relationship building as it is about the product. I can see the fine differences that separate Revel from the competition and I can show them to you. But in the end, the little differences in the vibe one gets from you can tilt the scale.
AC: I was drawn to sales through my appreciation for people and how much I enjoy helping others. The best part about sales is that it is a customer facing role where I get to build relationships daily. I see sales as a consultative role as opposed to feature based selling, and what I love about Revel is that we are a consultative sales team that gets to provide guidance to clients. We get to offer a level of expertize in a top notch solution to help provide businesses with meaningful tools to help achieve their goals.
What is your day-to-day like at Revel?
AK: At Revel, we all have to wear many hats to provide the best POS experience on the market. I speak with businesses from all over the world and from all kinds of industries. One day is baseball and football stadiums, the next it’s Michelin Star chefs and CEOs. You never know what you are going to get; you just have to be an improviser and be prepared for anything that comes your way.
AC: I typically start off my day with a cup of coffee and then dive straight into emails. Working at Revel truly has a dynamic energy to it. Duties vary, but mostly they involve communicating back and forth, whether by taking a high volume amount of calls or following up with emails. Keeping tasks organized is a very important skill to have when it comes being in a sales role. Especially, here at Revel, when there is a lot of inbound traffic coming in all at once, having tasks organized helps me to prioritize what to tackle first.
What about Revel’s product gets you most excited to share with others?
AK: What people don’t realise is that our product is on another level of technology. The iPad is just the vessel but it’s the engine under the hood that gets me excited. Showing off the next generation operational powers Revel provides for business owners and entrepreneurs all over the world is really exciting. It makes every day that much easier because our technology is only getting better.
AC: Revel is truly the best Point of Sale solution on the market. What gets me most excited is sharing knowledge on our product with business owners. I get to be 100% confident in knowing that I am helping my clients choose the most powerful POS for their business. Revel’s POS is extensive, robust and customizable for any business. I feel I am empowering businesses for both the present and future.
What sales are you most proud of?
AK: I was born and raised in San Jose and I grew up a die hard Giants fan. I am so proud to have gotten to work with the Giants organization on retrofitting their minor league stadium, where the San Jose Giants play. The entire SJG organization are trend setters in the stadium world, changing the way concessions can interact with fans. Soon you will see Revel in more and more stadiums because the operational and fan improvements are game changing.
AC: I am proud of every sale, but if I had to choose, I would have to say my favourite sales would be the ones where I formed meaningful and lasting relationships with clients. These are businesses that I am going to visit and be working with in the long run. I enjoy being involved in the planning process for businesses; not just participating with a piece of the puzzle, but the whole process in its entirety. It’s extremely gratifying to help business owners conceptualize how Revel fits into their grand design for success.
What can we look forward to with Revel in the near future?
AK: Revel will become the most worldwide spread POS technology ever invented. No POS has ever been capable of handling any type of business, in any country, in any language, in any magnitude. This is truly an industry breakthrough and will change the reach one POS company has ever been capable of.
AC: Revel is going to continue to innovate so that we can stay on top of the marketplace and constantly meet customer needs. Given Revel’s recent announcement on its partnership with QuickBooks, the #1 accounting solution company, I feel strongly that we will develop more partnerships with major third parties to continuously enhance our product.
What is something you’d like the world to know about sales?
AK: I want the world to know a salesperson is just a consultant on the product they are an expert on. My business is your business doing well because our technology is the key to your success. Helping others to be more successful is exciting and why i personally love sales.
AC: There can be a negative perception of sales people just wanting to sell you something. But in actuality, here at Revel, we just want to help the client, not take from them. I agree with Alex that what I love most about sales is that we have consultative roles and get to be product experts. Sharing my knowledge of what Revel can do to help your business makes my job as a salesperson rewarding.
Want to learn more about Revel’s iPad Point of Sale solution? Get in touch with Alana and Alex today!
Revelers Alana Cloud (left) and Alex Kane (right)