Recent Articles from Customer stories

How London-Based Grind Keeps Up With The Coffee Industry

Effortless Expansion Fueled by Pushing Boundaries Founded just east of London in 2011 by two friends who were determined to disrupt the local coffee scene, Grind started out as a single location espresso bar and has since successfully scaled both their business and offerings. Today, Grind is...

The Cauldron: Where Magic and Reality Collide | [Customer Spotlight]

Brewing up a magical concept The Cauldron—a gastropub and magical cocktail experience—is operated by a management group called “The Magic of Things,” which focuses on its mission to make magic real using science, technology, and design. A vision made reality by Kickstarter, The Cauldron leverages...

Revel Participates in Estée Lauder’s Tech Day of Pink

Deciding to “Think Pink” At Revel, we are constantly looking for ways to show our support for philanthropic causes across our global offices, which made participating in Estée Lauder’s Tech Day of Pink a very easy choice.

What Rachel’s Kitchen and Como Can Teach Us About Loyalty (Case Study)

Driving Loyalty Drives Business Today’s consumers live in a world of unprecedented choice. They can choose how, when, and where they watch a hit TV episode (or 10). They can decide whether to align their food order with fad diet restrictions or the latest toppings craze. They can choose to travel...

Revelry 2018: Customer Revelations

Revelry has come and gone, but this year’s festivities were the best yet—thanks in large part to the contributions of Revel customers. From POS menu mastery to good old-fashioned business advice, Revelry attendees left with a lot to think about. Be sure to check out Revel’s resource center for full...

Carla Hall's Top Moments & Recipes

Carla Hall is a celebrated chef, best selling author, and television personality; Revel is delighted that she will be hosting the keynote session at Revel’s annual business conference, Revelry! To celebrate, we’re looking back at Carla’s top moments and career highlights:

Gen Korean's Futuristic Customer Experience

Gen Korean transcends the norm of Korean BBQ restaurants by incorporating new flavors into their dishes. Beyond their twist on flavors, Gen Korean offers a twist on traditional customer service. From robots delivering dishes to customers grilling food at their table – Gen Korean’s unique and modern...

Chirashi: Reimagining Front of House Experience

Chirashi by Mr. 7 Chirashi by Mr. 7 opened because they found a gap in the market. Chirashi was typically served in traditional Japanese restaurants and did not afford the diners the possibility of customizing their own chirashi bowl. With that in mind, Jack Zhang opened up his chirashi fast-casual...

Making Customer Engagement a Piece of Cake

Walking into Over The Top Cake Supplies, you feel like you’re living out a childhood dream as your eyes take in the wall-to-wall candy and cake displays. The retail chain is a one-stop-shop for everything to do with baking, all the way from supplies down to classes, and has been spreading the love...

Edwin Mills by Equator: The 3 Pillars of Success

Teddy Bedjakian opened Equator, a coffee house nestled in Old Town Pasadena. But Equator soon found itself stuck between a Starbucks and a Coffee Bean, feeling the heat, Teddy knew it was time to reinvent the brand. Thus, Edwin Mills by Equator was born and rebranded into a restaurant and bar.

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