Recent Articles from Industry insights

The term “Cyber Monday” was coined in a Shop.org press release on November 28, 2005, according to Wikipedia. Back in 2005, online shopping was growing in popularity, and retailers were just starting to see sales increases from shoppers searching the web on the Monday after Thanksgiving. To meet the...

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According to the National Restaurant Foundation, 33 million Americans enlisted the help of restaurants for their Thanksgiving meals last year. For some, eating out on Thanksgiving is part of the Black Friday shopping experience, which now starts as early as Thanksgiving night. For others,...

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Many people believe that owning a franchise offers the most direct path to business ownership and growth. However, buying into a franchise involves a long and detailed process, as well as significant costs. While a franchise brand may be established, the business model may set you up for failure...

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Ethically sourced fish, meat, and dairy. Conscious waste management. Energy efficiency. These are just a few of the values that sustainable restaurants live by. But sustainable restaurants aren’t gaining in popularity solely because they’re better for the environment.

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While nothing can replace human interaction, machines and software play an ever-increasing role in today’s hospitality business. Franchise owners describe the transformation as a “cultural change,” all the while shifting business operations with new tech tools to stay on trend, better understand...

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The Money Event will take place in Las Vegas, September 9th through the 11th. According to their website, the event is meant to “Bring the money and mobile industry players together in ONE event. We'll keep the name just as simple as the initial idea, we'll call it, ‘The Money Event’.”

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Technology is quickly becoming the up and coming thing to enhance the dining experience. From helping make meal preparation more efficient to entertaining the customers at their table, restaurants are starting to evolve with new technology. With the mobility of the iPad, the restaurant technology...

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Given the growing demand for specialty coffee, the opportunity to enter this business is wide open. But that doesn’t mean the turnover isn’t high. It takes hard work, luck, and a great business model to succeed. Here are 5 secrets to creating a successful coffee shop:

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In the past we’ve explored whether it makes sense to provide free WiFi at your cafe. Does offering free WiFi to your customers benefit the bottom line, or does it only serve to take up valuable table space? Our conclusion was that as WiFi-enabled devices become ever more ubiquitous, consumers grow...

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Several restaurants have been thinking out of the box recently in terms of the food they offer. Gluten-free, eating local, and kale are just some of the many food trends restaurants have been picking up on. But what about even crazier out of the box ideas? Some restaurants are completely changing...

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