Understand Customer Expectations So You Can Exceed Them When it comes to running a successful business, you need to understand how you operate and what value customers see in your offers. Taking this physician, heal thyself approach to sales will...
Despite low prices and digital innovations driving consumers to buy online, brick-and-mortar stores continue to be consumers’ preferred place to complete a purchase -- in fact, 91% of shoppers research products online, then purchase in-store.
Mobile is the darling of the tech world. From reading menus and placing orders to connecting with brands on social media and writing reviews – shoppers interact with businesses in a number of different ways on their phones. And research into that...
Producing an engaging, highly trafficked, online presence can be a difficult undertaking for any business. Competition can be high, budgets scarce, and if you’re new, starting from scratch can take a lot of time and effort. Fortunately, with the...
Producing an engaging, highly trafficked, online presence can be a difficult undertaking for any business. Competition can be high, budgets scarce, and if you’re new, starting from scratch can take a lot of time and effort. Fortunately, with the...
An ever-changing tech landscape has conditioned the millennial shopper to embrace high-tech. New technologies affect shopping behaviors and evolving shopping behaviors affect technology—it’s a revolving door. This creates a complex, forward-thinking...
An ever-changing tech landscape has conditioned the millennial shopper to embrace high-tech. New technologies affect shopping behaviours and evolving shopping behaviours affect technology—it’s a revolving door. This creates a complex,...
Just as people have requested “no onions” on an In-N-Out Double Double, ordered custom sneakers online, or crafted hand written love letters—people have been customizing their purchases, experiences, and lifestyle. So much so, that 70% of consumers...
More and more over the last few years, people have been customising their purchases, experiences, and lifestyle. So much so that 70% of consumers now want a personalised shopping experience.
We can finally digest the results from Black Friday and examine what this means for the future of brick-and-mortars.